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News: February 2017
Celebrating Success on St David’s Day
Â鶹´«Ã½¸ßÇå°æ will mark St David’s Day this year by celebrating the success of three teams who scored the highest possible marks in an independent survey of Welsh language services. The Central Switchboard team and the Reception team in Pontio scored 100% in a survey of phone and reception services by the Welsh Language Commissioner. As part of a ‘mystery shopper’ exercise, the Commissioner’s office contacted these teams three times. On each occasion they found that a comprehensive and courteous Welsh language service was offered. The Welsh Language Commissioner’s Assurance Report was a national survey and only a relatively small number of workplaces scored 100%.
Publication date: 28 February 2017