Performance Management Toolkit for Managers This Toolkit provides an overview for managers of the various aspects of managing performance in the University and includes: Introduction to performance management What is performance management and why manage performance? Performance management in context Managing not bullying How HR can help Equality and Dignity at Work Supporting performance through being a really good manager Self awareness and understanding your impact on others Motivation Communication Getting it right from the start Clarifying the role at recruitment Induction Probation Ensuring Effective On-going Performance Giving effective feedback Having Difficult conversations Performance Development Review Managing Good Performance Managing Under-Performance Informal action first Understanding the difference between capability and conduct Taking formal action Managing absence Resolving Disputes Managing Stress Managing Performance Through Change