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Explain the following Operations Management terms: Economies of Scale Lean production Added value Stock control 2. a) What makes a good leader? b) Discuss the differences between a manager and a leader. 3. “Most businesses these days will have some form of social media presence, but many may not be making the most of the opportunities it provides” (The Guardian, 2020). Using relevant examples, discuss how social media can be used to market a business. 4. Discuss the various ways a business can ensure that their workforce is motivated. 5. Discuss how Covid-19 has impacted the national economy. 6. What is the purpose of Porter’s five forces framework? 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